NYC Department of Education | Post-Merger Integration
In an effort to build system-wide capacity, the NYC Department of Education merged two offices, each historically focused on helping students earn their high school diploma and prepare for college and career transitions. Despite similar missions, the two offices had distinct identities, which posed challenges to integrating their approaches. Within a very tight timeframe, we performed a rapid assessment and offered suggestions for bridging any gaps during the transition. Our team deployed quickly to interview stakeholders, understand organizational goals and structures, and identify areas of compatibility and tension. In cataloging areas of challenge, we offered guidance on how to manage and harness aspects that were positive, how to resolve those that were counterproductive, and unite the group towards the development of the office’s unified strategy for improving postsecondary success.