CUNY LaGuardia Community College | 10,000 Small Businesses
After being named the first community college in the nation to launch the Goldman Sachs 10,000 Small Businesses initiative, LaGuardia Community College engaged our team to design and launch an education program for small business owners. We began by articulating a theory of change—that a classroom-based curriculum focused on the fundamentals of business operations paired with a suite of business services that helped chief executives to surmount their everyday challenges—was critical to helping firms unlock their potential for growth. We developed consensus around this approach with stakeholders at the college, in the business community, and at Goldman Sachs. We then organized and managed a multi-partner project team to bring pedagogy, business services, and program infrastructure (staffing, recruitment, and selection) into line—all in five months from concept to enrollment of the inaugural class. Three months later, 10,000 Small Businesses graduated that first class.