Integrating Human Service Fiscal & Contracting Systems for a Municipality
We partnered with a global information technology firm to help align a municipality’s fiscal and contract management processes across eight health and human services agencies. We formed an integrated team with the prime contractor who leveraged our subject matter expertise and business process know-how to review and map ‘as-is’ processes, identify common agency needs, best practices, and cases where particular agencies had unique requirements. We then worked with the prime contractor to recommend future-state processes and to document system requirements. Our engagement enabled the municipality to optimize its claiming of the complex Federal funding streams allocated across multiple agencies, streamline administration for agencies and their contractors alike, improve operational controls, and increase process transparency.